Terms and Conditions

Effective Date: 9/21/2025

Welcome to Torn Soul Clothing! By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you may not use our website.

These Terms and Conditions govern your use of the Torn Soul Clothing website, products, services, and any related features or content (collectively referred to as "Services"). The Services are owned and operated by Torn Soul Clothing.

We reserve the right to modify, suspend, or discontinue the Services at any time, without notice. Any updates or changes to these Terms and Conditions will be posted on this page with an updated effective date.

By accessing and using the Torn Soul Clothing website, you agree to:

• Provide accurate and truthful information when creating an account, making a purchase, or interacting with us in any way.
   
• Use the website for personal, non-commercial purposes only.
   
• Not engage in any activity that disrupts or interferes with the functioning of the website or the security of the Services.
   
• Not use our website to engage in any unlawful activity or violate any applicable laws or regulations.
   

To make purchases or access certain features on our website, you may be required to create an account. By creating an account, you agree to:

• Provide accurate, current, and complete information about yourself.
   
• Keep your account details, including your password, confidential.
   
• Notify us immediately if you believe there has been any unauthorized access to your account.
   

You are solely responsible for all activity that occurs under your account.

We make every effort to ensure that the product descriptions, images, and prices listed on our website are accurate. However, we do not guarantee that all information is error-free. Prices and availability are subject to change without notice.

In the event of an error in pricing, we reserve the right to cancel or modify an order. If the price is significantly different from the one shown on the website, we will notify you before processing the order.

When you place an order on the website, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including stock availability or issues with payment processing.

We accept the following payment methods: [Insert accepted payment methods, e.g., credit cards, PayPal, etc.. By submitting your payment, you authorize us to charge the specified amount to your payment method.

 Shipping times and costs are calculated based on your location and the shipping method selected. Delivery times are estimates and may vary depending on the destination, carrier, and external factors.

• Shipping Charges: Shipping costs are calculated at checkout based on the weight and delivery address.
   
• Tracking: Once your order has been shipped, we will send you tracking information to follow the progress of your delivery.
   
• International Orders: For international orders, you are responsible for any customs duties, taxes, or import fees.
   

If you are not completely satisfied with your purchase, we accept returns and exchanges under the following conditions:

• Return Period: You may return unworn, unwashed, and unused items within 15 days from the date of delivery.
   
• Condition of Items: All returned items must be in their original condition, with all tags intact.  

We take the quality of our products seriously. For items like clothing, accessories, or other non-fragrance products, we understand that smoke or odor exposure can affect their condition.

To ensure the highest quality of our products and protect the health of all customers, we ask that:

• All returns or exchanges for smoke-sensitive items (such as clothing, hats, or bags) be free from any smoke or odor (including cigarette smoke, food odors, or other strong smells).
   
• Products that have been exposed to smoke or unpleasant odors will not be accepted for returns or exchanges unless they are faulty or damaged.
   

• Exchanges: If you want to exchange an item for a different size or color, we will process this as a return, and you will need to place a new order.
   

Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or damaged.

All content on the Torn Soul Clothing website, including text, images, logos, graphics, and trademarks, is the property of Torn Soul Clothing and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without our express permission.

To the fullest extent permitted by law, Torn Soul Clothing is not liable for any direct, indirect, incidental, special, or consequential damages arising from:

• Your use of the website or Services.
   
• Any inability to use the website or Services.
   
• Any errors or inaccuracies in product information, pricing, or descriptions.
   
• Any loss of data, interruption of service, or any other issues that may occur.
   

Our liability is limited to the amount paid by you for the product or service in question.

These Terms and Conditions are governed by and construed in accordance with the laws of California, without regard to its conflict of law principles. Any legal action related to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in California.

Your use of the website and Services is also governed by our Privacy Policy @ www.tornsoulclothing.com , which outlines how we collect, use, and protect your personal information.

You may not engage in any of the following activities on our website:

• Interfere with the security or operation of the website.
   
• Use automated means (such as bots or scrapers) to access the site.
   
• Violate the intellectual property rights of Torn Soul Clothing or others.
   
• Engage in fraudulent or deceptive activities.
   

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the website after changes are posted constitutes your acceptance of those changes.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Torn Soul Clothing

Email: support@tornsoulclothing.com